Thank you for contacting us.
In order to provide you with better assistance we need you to please send an email to [email protected] and provide us with the following information for a more specific analysis of your issue:
1. Seller Name
2. Seller ID
3. Url of your store
4. Environment (Production | Staging)
5. Country (Chile | Colombia | Mexico | Peru)
6. Endpoint Url (example: https://sellercenter-api.linio.com.mx/)
7. Integration Type (API | SDK | Module | Extension | Custom)
In addition to the data requested above, please include a description as detailed as possible, a step-by-step to reproduce the problem or any other information you consider relevant for the analysis of the problem (remember that you can also attach images, logs, etc.).
Remember that you can also use the FAQ section where you will find useful information.